Product change notification (PCN)
After a product releases to market, Mtron emphasizes continual improvement strategies, and as a result, we may need to modify, update or discontinue the product or manufacturing process.
Mtron complies with the requirements for timely notification in J-STD-046. Consistent with this industry standard, customers will be notified will notified of major changes which affected the form, fit or function, or adversely affect quality or reliability of the product.
Mtron provides the following information before implementing any notifiable change:
- - Detailed description
- - Reason for change
- - PCN tracking number
- - Product identification (affected products)
- - Mtron contact information
- - Anticipated (positive/negative) impact on fit, form, function, quality & reliability
- - Qualification plan and results (or qual schedule if results are not available)
- - Sample availability date
- - Projection production shipment date
Product obsolescence notifications include:
- - Detailed description
- - PCN tracking number
- - Mtron contact information
- - Last order date (no more than 12 months after notification)
- - Last delivery date(up to six months after order period ends)
- - Product identification (affected products)
- - Identification of replacement product, if applicable